Terms & Conditions

A hearty welcome to Radha Krishna Silks. The continued use of this website and its privileges imply that you are agreeing with the terms and conditions and privacy policies of Radha Krishna Silks, irrespective if you are an account holder or not. From hereinafter terms such as 'Radha Krishna Silks', 'us' or 'we' refers to the owner of this website (www.radhakrishnasilks.com). The term "you" refers to the viewers and users of this website.  

The content of this page is subject to change without any primary notification, users are requested to review the modified terms and other policies periodically. The continued use of this website would be deemed that you have accepted the modifications and terms and conditions. The user should not create an account or avail of any of the website services if the terms and conditions are not acceptable to them. We try our best to provide you with the up-to-date information regarding the products on the website such as the description, however, if not the final decision rests with us in case of any dispute. The content and material of this website are owned by us. Reselling or Reproduction of the content or material of this website is forbidden and would face legal actions, other than in conformity with the copyright notice. We shall not be liable for any shortcomings of your specific requirements from the products, services or information derived from this website. We aspire to always keep the website functioning unless interrupted by maintenance or situations that are beyond our control. The user-generated/provided content seen on the website is proprietary and should not be misused or used without our prior written consent. Nonetheless, this does not include personal information posted by users on the website.  

Users below 18 years of age should pursue to conduct through their parents or guardians while creating an account. The parents or guardians are agreeing to the terms and conditions by default and will be liable for and financial services incurred by their offspring. The account can be terminated without any notice if found the user is falsely presenting themselves as 18 years of age or older. Information provided by you should be true while creating an account on the website. Users disclosing false information about themselves and others while creating an account would face legal actions. The use of demeaning, offensive or threatening information or language on this platform is strictly prohibited to share/routed via you. Any deed that infringes on other user's experience of our platform will be contemplated as a serious problem and would include legal action against the concerned persons'. The user should not use the content of the website for any of Radha Krishna Silks adversaries. We reserve the right to terminate the account of users who cannot form legal bindings under the applicable law. In case the user deliberately trying to harm the website or its smooth functioning, Radha Krishna Silks will seek damages under proper criminal and civil laws.  

We strive to give you the authentic product at a proper price, but due to any typographical error, Radha Krishna Silks has the right to refuse to sell or cancel the order placed for those particular products. We will notify you of the error or inform you about the cancellation of the order. The price may vary from online to the store. We accept payment from Master Card, PayPal, Paytm, UPI, Phone pay, Google pay and VISA. Full payment will be credited back in case of the unavailability of the product. Radha Krishna Silks will not be held responsible for any fraud that may take place during payment, as all transactions are done from reliable payment gateways. In case of fraud done with misuse of credit cards, the user will bear the liability. Radha Krishna silks are nowhere to be held accountable. Any transaction declined due to insufficient funds, exceeding daily limits or any other similar problems do not concern Radha Krishna Silks in any manner. The products are shipped after 7 working days of receiving the payment. If the user fails to mention the correct name or address for the delivery, re-delivery charges will apply to the user. All product prices are mentioned in Indian rupees unless indicated contrarily.  
The gift cards are redeemable only for online purchases and not valid for in-store shopping. No cash refund is acceptable against the gift card and once issued the gift card cannot be cancelled. You can avail of the benefits of the card for 1460 days from the date of purchase. The total amount of the gift card is fully redeemable, and we are not responsible for misplaced, stolen or gift cards used without permission. The anniversary sale discount and any other offer cannot be clubbed and is not applicable on gift cards. One voucher can be used in one bill only and partial redemption is not allowed, the minimum net purchase value must be greater than the gift voucher.  

The users can create an account to keep track of their purchases and other activity. As you log in, you automatically approve to communication and agreement policy. We provide WhatsApp assistance for certain hours every working day to help you with any queries regarding a particular product. You can also mail us on the mentioned mail id to clarify your questions or doubts. For an easy and smooth conversation, a few rules should be followed. We may record the conversation on the chats for quality and performance issues and as proof. These chats should not be used to sell products in the grey market. This mode of communication is to solve basic issues about the products on our website. No abusive words or language will be tolerated via chat. We don't guarantee all the queries via chat or mail to be addressed immediately. We have the right to discontinue the chat facilities at any given point in time. Contact us for any queries and assistance at radhakrishnasilksweb@gmail.com or call +91 40 2354 5525/26/27.    


Dry Clean Only Through Reputation Shop. Today's fashion does not permit us to guarantee for Colours, Zari, Fabric and slippage, Shrinkage, Acidity, Sweating, Splitting damages of cloth in washing. Selection and decision are open for your scrutiny. we and our staff are no way responsible for the complains against the purchase made by you.